Privacy Policy

This privacy policy sets out how Morbec Sports uses and protects any information that you give when you use this website. Morbec is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Morbec Sports abides by the EU General Data Protection Regulation and the Data Protection Act 2018. This policy is up to date as of 25th May 2018.

The Legal Bases We Abide By

  • Consent

  • We collect and process your data with your consent for the purpose of processing your order and to keep you updated with marketing materials that have been opted in to. We make it clear that we use your data only for the purposes for the service you require.

    For example, you will not receive marketing materials from us if you have filled in your data for an order only.

  • Contract

  • We require your information in order to fulfil our contractual obligations with our customers.

    For example, we collect your personal information in order to fulfil deliveries once you have purchased products from our site.

  • Legal Obligation

  • In the case where the law necessitates, we may need to collect and process your data.

    For example, if the law requires us to process information which contributes to an investigation such as fraudulent credit card use.

  • Legitimate Interests

  • The personal information that you fill out on our site is used to fulfill our legitimate interests, and is used in a way that would be expected to carry out the service you require.

    For example, we collect your personal data in order to deliver the products you have purchased.

When do we collect data?

Data is collected when the customer sets up an account/places an order using the online forms.

What information do we collect?

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Who is collecting the data?

Data is collected via the website for Morbec Sport’s sole use and for those who require it for processing (Third party payment page - Sage Pay).

How and why is personal data collected?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Online purchase order fulfilment
  • Internal record keeping.
  • With your consent, we may use the information to improve our products and services.
  • With your consent, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • With your consent, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail, depending on the preferences you have decided upon when providing your data. We may use the information to customise the website according to your interests.

How is your personal data protected?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long is personal data kept?

Data is only kept for as long as necessary for the purpose for which it was collected. We are also required to keep a record of data under our legal obligations. Once the retention period has ended, the data is destroyed.

Who is data shared with?

Data is only shared within Morbec Sports and for those who require it for processing (Third party payment page - Sage Pay).

Where is the data processed?

When a customer shares their information, the data is processed via Morbec Sport’s website. This data is kept secure within Morbec Sports and for those who require it for processing (Third party payment page - Sage Pay).

What is the purpose of processing the personal data you receive?

The personal data that we receive comes from our customers, from setting up an account and making an order. The purpose of processing this information is to fulfill the customer’s order as well as any additional forms of communication that they have signed up for.

Your Rights

With any personal data you share with us, you must be aware of your rights and obligations to the processing of your data.

  • The right to be informed
  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent
  • Rights related to automated decision making including profiling

There may be some occasions whereby rights may be restricted due to our contractual and legal obligations.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information.

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact ICO

If you feel as though there has been an issue in the way that your data has been handled by us, you have the right to contact the Information Commissioner’s Office (ICO) to raise a complaint. They can be contacted by calling 0303 123 1113. You can read more information by visiting their site here.


We hope that this privacy policy has answered all of your questions regarding the way in which your data is collected and processed, and the rights you have to this data. If there are any questions that are not answered within this privacy policy, please contact our Data Protection Officer by emailing

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.